Frequently Asked Questions

Insurance and warranty products are offered by Solidarity and DAMANA​

Repairing and replacing smartphone in case of accidental damage, screen damage, liquid damage, robbery and other covered events can be very costly. Device insurance provided by Solidarity helps you save that money because in case of such events, Solidarity will repair or replace your smartphone.

Device insurance is provided by Solidarity, powered by stc. Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm – category 4.

All smartphone brand offer from stc sales channels are covered in device insurance program.

You can buy the basic screen damage plan for BD 2.75 per month or complete smartphone protection plan for BD 3.25 per month. T&C applied.

You must visit stc service center, seef mall, within 5 working days from the date of damage. According to terms and condition of Solidarity’s device insurance policy, claims submitted after 5 days will be rejected.

1. Report the robbery of your mobile phone to stc within the first 12 hours and instruct them to block the line.

2. Report the robbery of your mobile phone to the Police within 24 hours of the incident. A police report must be obtained.

3. Please visit stc Service Center located in Seef Mall and our representative will facilitate you in initiating the claim and guide you about repairs and/ or replacement.

1. Copy of the Insured Customer identification: CPR, passport.

2. Copy of the Certificate of Insurance.

3. Insurance claim form.

4. In case of Robbery; original copy of the complaint filed with the Police.

5. Payment receipt from the SIM provider of the SIM replacement.

To drive car in Bahrain, it is mandated by law to at least buy a third-party car insurance. However, keeping in view that damage repairs are costly for your own car too, vehicle owners buy comprehensive car insurance to enjoy complete peace of mind.​

Car insurance is provided by Solidarity, powered by stc. Solidarity is licensed and regulated by Central Bank of Bahrain as a locally incorporated Takaful firm – category 4. STC is as an appointed representative of Solidarity which allows STC to help you buy car insurance from Solidarity using this website. ​

Simply visit get a car insurance quote, provide your car details and in less than 1 minute we will share the quotation received from Solidarity with you. Generating quotation and comparing plans is absolutely free. You can also receive the quotation on your email for future use.

You can buy the mandatory third-party policy starting from BD 53* or buy the most recommended comprehensive car insurance starting from BD 120*. T&C applied. ​

You can pay for the car insurance provided by Solidarity using your debit or credit card. Also, you can pay using your stc postpaid line.​

Yes. You can enjoy up to 10% discount on selected plans using discount code “stc10” and you can also get comprehensive plan ​

Upon completion of the payment, your car insurance policy received by Solidarity will be emailed to you.​

You can contact Solidarity Helpline on 17130000 to raise your claim. You can also submit your claim by emailing motor.claims@Solidarity.com.bh. You can also visit Solidarity Salmabad office. Building 1405, Road 426, Block 704​

You can call Insurance company customer care at 17130000 or stc customer care at 124.