stc protect

Contact Us

Emergency Medical Claims – Travel Insurance

In case of emergencies, you can call the below numbers

International: +962 65008119
Whatsapp: +962 776811108
Email: travela@mapfre.com

General International Helpline Spoken Langugaes: English, Arabic

USA: +15 672692968
Spain: +34 915811821
France: +33 800918040
Ireland: +353 91560621
Germany: +49 1805115610

Local Information

Locations

  • DAMANA Helpline:17562564
  • tc Customer Care:124
  • Sun - Thu: ​
  • Address: Office 71, LMC Building 852,
    Road 3618, Block 436, Al Seef District,
    P.O.Box 60139, Kingdom of Bahrain

Contact Information for device Insurance

In case of all claims, visit:

stc Service Center
1st Floor, Seef Mall, Road 2819, Block 428, Seef Area
Tel: 17140049
Timings: 10:00 - 08:00pm, Every day

Contact Information for Road Assist Services

If you are looking for road assist services, you can contact Gulf Assist helpline provided here.

Please choose the helpline number depending upon the country you are in.

The helpline is available 24 x 7 throughout the year.

The agents can speak both English and Arabic languages for your assistance.

General Inquiries

Bahrain: 80001222
Kuwait: 80001222
Qatar: 44320918
KSA: 8008973222
UAE: 800035702829
Oman: 24785486

Claim, complaint or query regarding extended warranty?

For submitting claims, visit:

stc service center
1st floor, Seef Mall, Road 2819, Seef Area
P#34011627
Timing: 10 AM to 10 PM Everyday

For complaints & query, contact:

In case of any complaint or query, you can contact stc or BKIC (GIG Bahrain)* helpline at anytime.

Contact information for car insurance and add-on services

Car Insurance: 17130000

Accident & Death: 17130000

Car Replacement: 17130000

Email: motor.claims@solidarity.com.bh

Address: Solidarity salmabad office, building 1405, block 704, road 426

VIP Services: 1756744

Roadside Assist: 1756744